Breakdowns
Boiler locked out, no heat, no hot water. Ring — day, night or Sunday.
Contact
Talk to a gas engineer, not a call centre
Ring any hour of the day or night, or send the form and we’ll come straight back.
Contact
Ring any hour of the day or night, or send the form and we’ll come straight back.
Do not use this website, a light switch, a doorbell or a mobile phone indoors. Open the doors and windows, turn the gas off at the meter if you can reach it safely, get everybody out, and ring the National Gas Emergency Service on 0800 111 999 — free, 24 hours a day.
Ring them first. Ring us second, on 0114 463 0405, and we pick up the repair once the supply has been made safe.
Ring us, any hour
0114 463 0405No heat, no hot water or a boiler locked out — ring rather than email.
Boiler locked out, no heat, no hot water. Ring — day, night or Sunday.
Landlord and HMO gas safety checks, scheduled round changeover and emailed the same day.
Tell us what the boiler is doing and where you are. Comes straight to us and we usually reply the same day.
Areas covered
Student lets round Crookesmoor and Broomhill, big stone houses out at Fulwood and Dore, and terraces the whole way between. Different properties, different systems, same registration.
Not listed? Ring 0114 463 0405 and ask.